Headquartered in Hughesville, the Southern Maryland Electric Cooperative (SMECO) provides retail electricity within Maryland to over 160,000 customers, in a service territory of 1,150 sq. miles, covering 4 counties.

USP provided professional services to SMECO to upgrade Oracle’s Customer Care and Billing application from version 2.4.0.3, to version 2.7.0.3.

Key Highlights of our Services to SMECO:

  • Technical Upgrade from version 2.4.0.3 to version 2.7.0.3
  • Upgrade Assessment
  • Code Remediation
  • Effective blend of onsite and offshore resources
  • Knowledge Transfer
  • Testing
  • Training
  • Deployment and Stabilization