Headquartered in Hughesville, the Southern Maryland Electric Cooperative (SMECO) provides retail electricity within Maryland to over 160,000 customers, in a service territory of 1,150 sq. miles, covering 4 counties.
USP provided professional services to SMECO to upgrade Oracle’s Customer Care and Billing application from version 220.127.116.11, to version 18.104.22.168.
Key Highlights of our Services to SMECO:
- Technical Upgrade from version 22.214.171.124 to version 126.96.36.199
- Upgrade Assessment
- Code Remediation
- Effective blend of onsite and offshore resources
- Knowledge Transfer
- Deployment and Stabilization