City of Long Beach CC&B Upgrade is a Success

The Long Beach, California, Pike at night.

Utility Solutions Partners (USP) is pleased to announce the successful upgrade for the City of Long Beach (CLB) Oracle Utilities Customer Care and Billing (CC&B) application from version to version During the 11-month project, all work was performed remotely, and the project go-live occurred on September 12, 2021. USP has been providing CLB with managed services for four years, and these services were recently extended for a fifth year. CLB’s decision to select USP to perform the upgrade was a natural extension of our relationship, as well as their confidence in our delivery capabilities.

USP provided highly experienced and specialized resources to provide Project Management, Planning & Assessment, Technical Migration, Code Remediation, Testing, and Training.

About CLB

Situated approximately 25 miles south of Los Angeles, California and along the shore of the Pacific Ocean. Long Beach is home to approximately 470,000 people, covers 52 square miles of coastal area and is the 36th largest city in the U.S. Long Beach is in Los Angeles County and is the second largest city within the greater Los Angeles area. The City operates three utilities, oil, gas, water, refuse and sewer.

About USP

USP is a full-service technology firm built by seasoned utility experts, imparting knowledge for our customers to get the most out of their software investment that guarantees them to succeed. We don’t believe our role stops with just installing software. We want every one of our clients to feel confident in their investment with USP. As a system integrator that solely focuses on providing implementation, integration, and support services for leading solutions like the Oracle Energy & Water Product Suite, a market leader in multi-service customer and operational technology software applications, and Aptumo, the Next-Gen CIS Platform powered by Salesforce. Our goal is to give our clients the ability to leverage our expertise and eliminate knowledge gaps in their internal teams while ensuring they are up to date with the latest technology.

We Install Confidence. Not Just Software.

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