SMART CITIES ARE ONE THING. LEADING AMERICA’S MAJOR CITIES AND STATE CAPITALS? THAT’S USP IN 2024!

While many talk about smart cities of tomorrow, USP is transforming the major cities and state capitals of today. Powered by utility experts and fueled for system integration, our success in 2024 showcases our ability to navigate the complex world of utility software for America’s most prominent government entities. Our expanding footprint – from state capitals to major metropolitan centers – demonstrates our unique ability to see challenges from our clients’ vantage point, ensuring solutions that align with their needs and boost operational efficiency.

STATE CAPITALS CHOOSE EXPERIENCE
When state capitals seek a partner to navigate their utility software journey, they’re choosing more than a system integrator – they’re choosing a team that truly understands their perspective:

• • Honolulu, Hawaii: Our nearly decade-long partnership with Hawaii’s capital city exemplifies USP’s commitment to building lasting relationships through trust and expertise. For over nine years, we’ve provided comprehensive application and technical support services, successfully leading multiple projects,  including their CC&B system upgrade. Our deep understanding of Honolulu’s operations has made us their trusted advisor, currently managing critical projects including their field and asset management solution implementation.

 

• • Raleigh, North Carolina: North Carolina’s rapidly growing capital has selected USP for a transformative Oracle CCB-CS implementation project. This engagement demonstrates our ability to guide utilities through complex modernization initiatives seamlessly. As the trusted implementation partner, USP is providing comprehensive services including expert project management, solution architecture, technical design, data migration, testing, and training services. Leveraging our proven methodology and deep utility operations expertise, we’ll help Raleigh Water transition to a modern cloud platform that enables efficient scaling of operations while maintaining exceptional service levels through industry best practices.

 

• • Sacramento, California: The Golden State’s capital has partnered with USP to transform their Oracle CC&B v2.6 system to v2.9. Serving over 150,000 customer accounts and processing more than 9,500 bills nightly, the City of Sacramento chose USP to modernize its utility infrastructure while ensuring uninterrupted service to its growing community. Our comprehensive technical and functional expertise will help California’s capital city set new standards in utility operations.

MAJOR CITIES TRUST OUR VISION
Beyond state capitals, major metropolitan areas are turning to USP for our unique approach to utility software solutions:

• • Cleveland, Ohio: This major Great Lakes metropolis, Cleveland Water & Cleveland Public Power, has chosen USP to provide comprehensive managed services for its CC&B 2.7.0.3 environment. By supporting its utilities department’s strategic vision through 24/7 system monitoring, application support, and development services, USP is helping Cleveland enhance operational efficiency while preparing for future growth.
  
  

• • Long Beach, California: Since 2017, USP has been a trusted technology partner for this sophisticated Pacific coast city. Our proven expertise has led the City of Long Beach to consistently expand our role, involving USP in critical system upgrades, including CC&B and MWM implementations. Now serving as key advisors, we’re helping evaluate and modernize their technology ecosystem, including replacing their customer portal and field service management systems. This enduring partnership demonstrates our ability to maintain mission-critical systems and guide strategic technology decisions that shape our clients’ future.

 

• • Orlando, Florida:  The Orlando Utilities Commission (OUC), serving over 380,000 customers across the Greater Orlando area, has selected USP for comprehensive meter-to-cash managed services. Our team will provide critical support and enhancement services for their Oracle CC&B, MDM, and Smart Grid Gateway systems while delivering 24/7 technical expertise. Through this partnership, we’re helping OUC maintain its commitment to being “The Reliable One” while preparing its systems for future growth and innovation.

 

• • Philadelphia, Pennsylvania: One of the nation’s largest municipal gas works, Philadelphia Gas Works (PGW), has partnered with USP for system implementation,  system integration and managed services. Our team provides critical domain expertise across Oracle’s E-Business Suite, CISPlus, and C2M platforms,. leveraging our deep product and  industry knowledge to optimize PGW’s operations and  service delivery.

WHY LEADING CAPITALS AND CITIES PARTNER WITH USP
Our success with these prominent capitals and cities stems from our fundamental difference: we’re utility experts first and technology consultants second. This means:

• • Beyond Integration: We don’t just implement software; we build trust and lasting partnerships

 

• • Expertise Meets Experience: Our firsthand utility background provides insights other integrators simply can’t match

 

• • Navigate Seamlessly: We guide capitals and cities through complex decisions with both technical and operational expertise

 

• • Empowering Choice: We help each city find the perfect solution for their unique needs

A PARTNERSHIP BUILT ON UNDERSTANDING
Each capital and major city partnership reinforces what makes USP different:

• We speak the language of utilities because we’ve been there
• Our solutions come from real-world utility experience
• We see challenges through our clients’ eyes
• We eliminate knowledge gaps while increasing efficiency

LOOKING FORWARD: YOUR TRUSTED PARTNER IN GROWTH
As we continue expanding our partnerships with America’s most prominent cities, our commitment remains unchanged: We’re not just implementing systems—WE’RE INSTALLING CONFIDENCE. Whether you’re considering a new system implementation or optimizing existing operations, our team brings the perfect blend of utility expertise and technology mastery.

EMPOWERING YOUR UTILITY’S FUTURE
Your utility deserves a partner who truly understands both the technological and operational aspects of utility management. At USP, we bring that unique dual perspective to every project, ensuring your software investment delivers maximum value for your community.