Headquartered in Hughesville, the Southern Maryland Electric Cooperative (SMECO) provides retail electricity within Maryland to over 160,000 customers, in a service territory of 1,150 sq. miles, covering 4 counties.
As a follow on to their successful CC&B upgrade in 2020, SMECO is continuing to expand their relationship with USP as their trusted advisor and support partner.
Key Highlights of our Managed Support Services to SMECO:
- Oracle Customer Care and Billing (CC&B) application and technical support.
- Software and integration solutions, development, testing, and delivery.
- Time of Use Rates configuration, testing, and delivery.
- Billing Rates Conversion to CC&B’s new Rules Based Rates Engine (beginning in 2021).
