Headquartered in Moncks Corner, South Carolina, Santee Cooper provides power to approximately 181,000 retail customers, and is the ultimate source of electricity for 2 million people across the state.
As a follow on to their successful CC&B upgrade in 2019, Santee Cooper is continuing to expand their relationship with USP as their trusted advisor and support partner.
Key Highlights of our Managed Support Services to Santee Cooper:
- Oracle Customer Care and Billing (CC&B) application and technical support.
- Billing Rates auditing and reconfiguration based on best practices.
- Quality Assurance oversight and support for Santee Cooper’s AMI project.
- Software and integration solutions, development, testing and delivery.
