Headquartered in Moncks Corner, South Carolina, Santee Cooper provides power to approximately 181,000 retail customers, and is the ultimate source of electricity for 2 million people across the state.

As a follow on to their successful CC&B upgrade in 2019, Santee Cooper is continuing to expand their relationship with USP as their trusted advisor and support partner.

Key Highlights of our Managed Support Services to Santee Cooper:

  • Oracle Customer Care and Billing (CC&B) application and technical support.
  • Billing Rates auditing and reconfiguration based on best practices.
  • Quality Assurance oversight and support for Santee Cooper’s AMI project.
  • Software and integration solutions, development, testing and delivery.