Situated approximately 25 miles south of Los Angeles, California and along the shore of the Pacific Ocean. Long Beach is home to approximately 470,000 people, covers 52 square miles of coastal area and is the 36th largest city in the U.S. Long Beach is in Los Angeles County and is the second largest city within the greater Los Angeles area. The City operates three utilities, oil, gas, water, refuse and sewer.
As a further expansion of our long-term managed services partnership for the City of Long Beach’s Oracle Utilities products, USP was selected to provide an Oracle Customer Care and Billing (CC&B) upgrade from version 2.5.01 to version 220.127.116.11. CLB’s decision to select USP to perform the upgrade was a natural extension of our relationship, as well as their confidence in our delivery capabilities. During the 11-month project, all work was performed remotely, and the project go-live successfully occurred on September 12, 2021.
Key Highlights of our Services the City of Long Beach:
- CC&B upgrade to version 18.104.22.168
- Project Management
- Planning & Assessment
- Complete technical set up and migration
- Code Remediation
- Training workshops
- Go-live Support