Santee Cooper CC&B Upgrade is a success!

Santee Cooper, headquartered in Moncks Corner, SC provides electric services to 181,000 customers. In 2018, Santee Cooper selected USP to provide professional services to upgrade Oracle’s Customer Care and Billing system from version to version With the assistance of USP’s highly skilled professionals, the Santee Cooper team achieved a very successful upgrade go-live over the weekend of June 14, 2019.

Testimonial from Bryan Lewis, Santee Cooper Manager, Retail Services:

“The Santee Cooper CC&B upgrade project using USP as the upgrade vendor went extremely well. The USP project was very organized, detailed and insured all tasks were being completed to keep the project on schedule. USP had a well-thought-out project plan and skillfully executed it step by step. The emphasis on communications and the close attention to detail gave the Santee Cooper team a high level of confidence that our project was going to be successful.”

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