City of Raleigh PUD selects USP to upgrade CC&B to version 2.6

“At the City of Raleigh, we continue to invest in technology to provide our customers and staff solutions to provide consistent and on-going customer service enhancements and solutions.

So, when it was time to upgrade our Oracle Customer Care and Billing system, we knew we had to find a technology partner with the in-depth hands-on experience to get the job done right.

After reviewing proposals from leading Oracle System Integration firms, we selected Utility Solutions Partners (USP). USP presented a team with a high level of expertise in the CC&B application as well as integrated products with a project management approach that will ensure success.”

February 3, 2017
Susan J. Decker, Public Utilities Department, Utility Manager


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