Santee Cooper CC&B Upgrade is a success!

Santee Cooper, headquartered in Moncks Corner, SC provides electric services to 181,000 customers. In 2018, Santee Cooper selected USP to provide professional services to upgrade Oracle’s Customer Care and Billing system from version 2.4.0.3 to version 2.6.0.1. With the assistance of USP’s highly skilled professionals, the Santee Cooper team achieved a very successful upgrade go-live… Read More

SMECO selects USP to Upgrade Oracle’s CC&B

SMECO selects USP to provide professional services to Upgrade Oracle’s Customer Care and Billing application from version 2.4.0.3, to the latest stable release. Headquartered in Hughesville, the Southern Maryland Electric Cooperative (SMECO) provides retail electricity within Maryland to over 160,000 customers, in a service territory of 1,150 sq. miles, covering 4 counties. USP’s highly experienced… Read More

Santee Cooper selects USP to Upgrade Oracle’s CC&B

USP will provide professional services to Santee Cooper to upgrade the Oracle Customer Care and Billing application from version 2.4.0.3 to version 2.6.0.1, or the latest stable release. Headquartered in Moncks Corner, South Carolina, Santee Cooper provides power to approximately 181,000 retail customers, and is the ultimate source of electricity for 2 million people across… Read More

Bill Weber Joins USP as Regional Vice President

I am very excited to have Bill join the USP team. Bill and I have a very long work history together dating back 18 years to our days at SPL WorldGroup.  As USP continues to grow substantially year over year, it is essential to add depth to our business development, relationship management and delivery management… Read More

City of Raleigh PUD-Live on CC&B v2.6.0.1

USP is pleased and excited to announce the completion of a CC&B Technical Upgrade Go-live, for the City of Raleigh PUD, as of Monday July 2, 2018. USP’s team of skilled professionals, in cooperation with City staff, upgraded CC&B from v2.2 to v2.6.0.1. This is the first U.S. based utility to be live on version… Read More

Chelan County PUD Selects USP as Quality Assurance Consultant

USP is pleased to announce it has been selected as the Quality Assurance Consultant for Chelan County PUD’s Oracle Utilities Customer to Meter (C2M) Implementation Project. USP continues to demonstrate its best in class knowledge and experience by being awarded the contract to provide Quality Assurance Consulting Services during Chelan Co. PUD’s implementation/migration from Peoplesoft… Read More

CS Week 2018

Stop by USP’s exhibitor booth #825, to learn how our team of experts can help you navigate your utility’s Technology Roadmap. http://www.csweek.org/web/Online/Home/Online/Default.aspx?hkey=32b035c4-3fee-457b-89cf-6e777ebb8458 March 3, 2018

Oracle Utilities Edge / OUUG Conference

While attending the conference in New Orleans, USP hosted a client reception at NOLA in the French Quarter. Client team members from City of Long Beach, Avista Utilities, Burbank Water and Power and Fayetteville Public Works Commission were in attendance. Great opportunity to interact outside of our usual project setting. A great time had by… Read More

City of Long Beach selects USP for a three year managed services engagement

USP is pleased to announce that it has been selected by the City of Long Beach to provide managed services to maintain, extend and integrate Oracle’s Customer Care and Billing (CC&B) and Mobile Workforce Management (MWM) products. The Technology and Innovation Department (TIO), Long Beach Gas & Oil Department (LBGO), Long Beach Water Department(LBWD), Environmental… Read More

City of Raleigh PUD selects USP to upgrade CC&B to version 2.6

“At the City of Raleigh, we continue to invest in technology to provide our customers and staff solutions to provide consistent and on-going customer service enhancements and solutions. So, when it was time to upgrade our Oracle Customer Care and Billing system, we knew we had to find a technology partner with the in-depth hands-on… Read More