Dave is a Senior Solution Architect with over 30 years of IT development and implementation experience. His breadth of industry IT experience spans Financial Accounting, Healthcare, Government Services and nearly 20 years in the Utility Industry. Before coming to USP, Dave successfully co-founded and led another CIS utility services consulting practice for 10 years.
Dave’s expertise in implementation and integration of Oracle’s Customer Care and Billing (CC&B) product suite has earned him the reputation as one of the industry’s top solution architects. His knowledge of the entire customer to cash process and ability to understand and translate business requirements into technology solutions has led to the development of a full CC&B implementer’s training curriculum which USP continues to deliver worldwide. Dave was one of the first solution architects to work with the CC&B product suite during his time with SPL WorldGroup, the product’s original creator.
Experienced in software design, development and implementation, Dave understands the challenges present at all levels of IT integration and brings that knowledge to the USP leadership team as one of the principal definers of USP’s technical project management methods and practices.