Cloud COnfidence in the capitol
The City of Raleigh (Raleigh) strategically chose Utility Solutions Partners (USP) as its trusted partner to migrate to Oracle’s Customer Care and Billing Cloud Service (CCB-CS). But why is this such a game-changer for Raleigh and the utility industry?
Inspired by a vision of enhanced efficiency, improved resident experience, and future-proof technology, Raleigh will embrace the cloud’s power with CCB-CS. ☁️
CCB-CS Benefits
This cloud-based solution offers game-changing advantages:
- Enhanced security: With Oracle Cloud Infrastructure (OCI) security measures, your customer data is safe and sound.
- Unmatched scalability: Your needs can change, but your technology won’t struggle. The cloud easily adjusts up or down to keep up.
- Optimized efficiency: Streamlined workflows and automated tasks free up resources for what matters most – serving your customers.
This cloud-based solution offers game-changing advantages:
- Enhanced security: With Oracle Cloud Infrastructure (OCI) security measures, your customer data is safe and sound.
- Unmatched scalability: Your needs can change, but your technology won’t struggle. The cloud easily adjusts up or down to keep up.
- Optimized efficiency: Streamlined workflows and automated tasks free up resources for what matters most – serving your customers.
This partnership with the City of Raleigh spotlights their visionary pursuit of a brighter future for residents and USP’s unwavering commitment to being a true partner for utilities on their cloud journey. Since 2017, we’ve been their trusted guide, managing services, integrating solutions, and leveraging our expertise as a Certified Oracle Energy and Water Cloud reseller.
Together, we’ve successfully navigated two (2) upgrades for their Customer Care and Billing (CC&B) application. With deep knowledge, flexible support, and a tailored approach, USP empowers utilities like Raleigh to maximize their software investment and confidently navigate the cloud.
Ready to empower your utility with the future of customer care? Ask us how USP can guide YOUR seamless cloud migration journey!
