USP Selected for Sacramento CC&B 2.9 Upgrade
In a significant move toward technological advancement, the City of Sacramento has chosen USP to upgrade its Oracle Customer Care and Billing (CC&B) system, which powers utility services for California’s capital city.
This strategic partnership will transform utility operations, serving 150,000 accounts and processing 9,500 bills nightly across 16 billing cycles. The upgrade from CC&B 2.6 (which is no longer supported) to version 2.9 marks a pivotal step in Sacramento’s digital evolution.
Key Benefits:
The comprehensive upgrade encompasses critical services, including water, wastewater, drainage, treatment, and solid waste operations. With 120 concurrent users and managing over 80,500 customer service contacts annually, this transformation will significantly enhance Sacramento’s ability to serve its growing community.
The implementation showcases USP’s commitment to delivering cutting-edge utility solutions that empower municipalities to serve their communities better.
Looking to revolutionize your utility operations?
Email us: info@utilitysolutionsllc.com
Key Benefits:
- Enhanced security and reduced risk
- Streamlined operations with minimized customizations
- Improved integration capabilities
- Future-ready infrastructure supporting growing demands
The comprehensive upgrade encompasses critical services, including water, wastewater, drainage, treatment, and solid waste operations. With 120 concurrent users and managing over 80,500 customer service contacts annually, this transformation will significantly enhance Sacramento’s ability to serve its growing community.
The implementation showcases USP’s commitment to delivering cutting-edge utility solutions that empower municipalities to serve their communities better.
Looking to revolutionize your utility operations?
Email us: info@utilitysolutionsllc.com
ABout USP
USP is a leading system integrator firm specializing in the mid-market utility industry. Our team of experienced professionals helps utilities get the most out of their software investments by providing implementation, integration, and support services. Founded in 2013, USP offers the utilities industry a comprehensive range of services and software solutions. USP has been successfully servicing the utilities industry for more than a decade.
